REVENUE MANAGEMENT IN HOTELS

MANMOHAN SINGH –FOUNDER & CEO –EDUGRADEONLINE.COM

Let’s talk about Revenue Management, what is it and its importance in the present scenario, increase in the increase of competition, increase of special offers and promotions, increase of distribution channels, increase of price transparency and decrease in time to react. These factors have a direct effect on business revenues and its resultant profits; we have all be searching for strategies to maximize the revenues of our business. This has given rise to Revenue Management

“Revenue Management is interesting subject to be studied and more important to be implemented, my experience says once you establish it as a habit in your organization it’s more of a fun and sense of achievement as not only the business revenues grow at pace but the employees are also satisfied toward the price fetched for the quality services delivered to every guest. It’s highly motivating tool to be established in every organization.”

MANMOHAN SINGH

FOUNDER CEO –EDUGRADEONLINE.COM |MANAGING PARTNER –GOLDEN TULIP UDAIPUR | MANAGING DIRECTOR –WGHIL..COM

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NEW LEARNING DESIGN CONCEPTS –WESTGATE INSTITUTE

We have been all through the corporate services ,conceptualization , designing and implementation at various stages , we  went all neo-liberal and started selling corporate services, we realized that what INDIA incorporation needs now is further and higher education which is practical in approach and delivers quick results based on performance and adaptation of the work culture  One of these was a round of Learning Design projects. Now we have a Learning Design approach that is embedded in all module production. It requires designers to consider student activities using various categories.

We didn’t have a uniform design approach at the university levels, which may seem surprising, but we had a uniform production model. However, as new media became available, we wanted module teams to take a step back from deciding the what (the printed units, simulations, etc) and think about the how. We developed nice tools and after a long process, got it embedded in the stage gate process so all new modules have to go through a learning design step.

My experience is that the actual model you use isn’t as important as the step in thinking about different approaches. We retrospectively mapped a number of existing modules and academics and were often surprised to see just how much they relied on assimilation. Here came in existence the new concept of video role plays , well if we are teaching anything which has behavioral approach , the need of the body language stages important aspect . like we say “ serving a meal is a defined task and we all talk of right hand service , right temperatures , right accompaniments etc etc , but how many of us have actually given a thought to the body language and personal presentation of the associate engaged in that transaction

Here comes the need of video presentation, where a trainee understands the approach, embeds confidence from the very first direct transaction as he is not new to it. This is all so important in our leaning design. I am of the opinion that when we train a person to handle a defined task, we should develop a learning process which enables an individual to step in the process virtually and then deliver it in similar fashion when it comes to actual transaction www.edugradeonline.com

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