HOW TO BOOST EMPLOYEE PRODUCTIVITY

ESSENTIAL TIPS ON PRODUCTIVITY

This is one big quest of every production Manager or every business owner because enhanced optimum productivity is key to enhanced profits. Lets assume a business model where there is hourly work in place , if the number of units produced by collective team in different process is 100 , and optimum boosting increases the production to 110 , this increase of 10 units is actually 10% of your saved costs of production or enhanced profits.

Rightly said, there’s nothing more important to a small business than its employees. If your employees are happy, their productivity will increase, and that’s exactly what you need to help your business grow. Happy , motivated and trained employees turn in more productivity.

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CUSTOMER SATISFACTION

HOTELS /RESORTS AND SERVICE ORIENTED INDUSTRY

INDIRECT BUT EFFECTIVE MARKETING TO ENHANCE REVENUES.

 “A satisfied customer is one who will continue to buy from you, seldom shop around, refer other customers and in general be a superstar advocate for your business.” ~ Gregory Ciotti

GUEST DELIGHT or CUSTOMER SATISFACTION can be simply understood with the fact that “Every satisfied guest is one next step towards building greater business” , this is universal truth not only for hospitality but for every business. This article will discuss the importance of guest delight in building resultant revenues and methodology toward achieving it.

6 WAYS TO ATTAIN CUSTOMER SATISFACTION

Well explained in simple words, Customer delight is about engaging your guest at an emotional level and appealing to their higher-order needs. After all, wouldn’t you rather have an excited customer as opposed to ambivalent one? Guest delight is winning the emotions of the guests in service transaction through pleasant attitude, professional approach and complete product. Creating that feeling of “someone special” or most important person in the world for the guest. Moving from customer satisfaction to delight requires a change of approach, as well as a change in both thinking and behavior. As we mutually strive to design and execute better guest experiences, these five guidelines will do more than satisfy your guest, they will create a truly delightful hotel stay.

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ESSENTIAL TIPS FOR BUSINESS BEGINNERS

MUST DO FOR THE BEGINNER ENTERPRENEURS

How does this sounds to you “BEING YOUR OWN BOSS” does this gives you goose bumps, if the answer is YES then there is some hidden passion in you which is craving to be out of the skin and wants you to give it a chance. Most importantly you are going to follow your own dream. These chances are life events, as you plan to navigate through the life journey of being an Entrepreneur.

 Let’s understand the definition of ENTREPRENEUR –“a person who sets up a business or businesses, taking on financial risks in the hope of profit” Before placing the entire or major part of your earnings at stake there are some essentials tips gathered from successful business owners advice.

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FEASIBILITY REPORTS

HOW TO PREPARE DETAILED FEASIBILITY REPORTS

Feasibility reports are the foundation stone for any organisation, once the idea blooms for any business, it is essential to develop a feasibility study to see its realization. It’s basically a methodology to check the success relevance of the project, the product or service, is fair market study, competition, SWOT, the marketing strategy, revenue buildup, costs and the ROI.

Building the project on paper with near to actual figures is called the feasibility study, if it doesn’t support your project, then you don’t have a project. It’s the assessment of the practicality of a proposed plan or method product, project management tool, or the execution method.

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HIRING REMOTE RESOURCE

CHALLENGES WHILE HIRING REMOTE TALENT

Major global researches show the unprecedented increase in remote work or what companies call it #work from anywhere, this has given quality edge to the companies to hire the best talent from across the globe without any boundaries, resultantly this has contributed to the growth of the organsiational objectives as well. Open Ideating, cultural embedding and diverse thinking are few of the important contributions of this new work methodology

However it was earlier in practice but not as much as in recent times , the fall of the COVID 19 pandemic has shown remarkable increase in the growth of the remote talent hiring’s, going as per the international data available with leading researchers it has shown and increase of over 122% in year 2020 itself. So this is IN forever now and the organizations have to be ready to match this new era of global workforce.

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REMOTE TEAM MANAGEMENT

COVID 19 pandemic has been a tough educator for all of us, one thing we most of entrepreneurs have realized is that we had lot of cost purposely burdened on us and falling revenues [most of business enterprises] and complete lockdown particularly for hospitality and travel fraternity has compelled us to partial or complete shutdown of services and resultant revenues. Coping up with these cost burdens we all have downsized our expenditures to sustain the organizations in tough times.

During all this process which was call of the hour, we all identified these extra burdened costs, like retaining office spaces for remote teams –particularly sales and business development or media management which essentially does not need a office until unless the size large enough , if it is position based representation ,in that case office spaces are not required, or second scenario is of sales based representations to the likes of Pharma industry where we have free moving sales team or remote working personnel’s. Controlling these remote teams is also a great challenge to ensure productivity and results. Through this session we are trying to underline essential methodology to control measure and manage the productivity of remote teams.

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BRAIN STORMING TO CULTIVATE TEAMWORK

How often do you forget the importance of teamwork in your organization , No company or brand was built by one man or woman. It takes a team of hardworking and actionable individuals to create a path to success. The degree of commitment above the responsibility level forms a great team.

we must ensure to cultivate the feeling of ownership in every team member to achieve greater  goals, this cannot be done with one or two sessions of training , it’s the culture embedded in the company and the importance given to every member inputs, knowledge, thoughts, in policy forums , the management has to ensure two way process of upward –suggestions and feedback and downwards –policies and goals. These voices when heard and given importance cultivate the sense of ownership and belonging to the members and create REAL TEAMS

Here are few Brainstorming quotes to cultivate Team spirit in any organization

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PERSONALITY DEVELOPMENT

PERSONAL development is a lifelong process. Realising the personal potential is up to the individual; remember one can define the capacity of himself at his own. It is a way for people to assess their skills and qualities, consider their aims in life and set goals in order to realise and maximise their potential. Personal development consists of activities that develop a person’s capabilities and potential, build human capital, facilitate employability, and enhance quality of life and the realization of dreams and aspirations. Personal development may take place over the course of an individual’s entire lifespan

Understanding the personal development traits, we need to break this entire subject in three aspects

Physical | Mental-Spiritual |Professional |

PHYSICAL Development in simpler terms is development of the physical personality, the way you physically present yourself to the world, language command, social etiquettes, mannerism, your outfits, grooming and dressing style. All these things do matter when you are presenting yourself to the world , the trust someone gathers over you is from the first impression of the physical personality, once this is taken care of the transaction or the responsibility would then come over next. It is easy to work on the physical development, some basics things taken care can make wonders. Self-confidence is the belief in your abilities, actions and decisions. If you have confidence in yourself, you might be more likely to pursue ambitious goals, try new things and believe you can succeed

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BRAND IT RIGHT

ESSENTIAL APPROACH TO ESTABLISH A BRAND

Brand is not just a business identity but itself is a business, it the most important asset a business possesses. Brand provides key communiqué of the business, it not only critically differentiate with the market competition but also shapes the internal work culture of the business. It’s one of the most important and valuable virtual asset of the company.

Lets first understand the BRAND DNA ,where did this idea came in from ,in this era of globalization the individualism was born ,in simplified words this individualism gave birth to fragmentation of our personal and social identities and this encouraged self identity as it is truly said you are what you buy and use. Symbolic experiences are increasing in demand thus increasing the demand of the commodities they represent. The brand is primary connection of communication between manufacturer and the consumer and has changed the focus of sales directed to the consumer.

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POSITIONING OF YOUR HOTEL

POSITIONING OF YOUR HOTEL IN COMPETITIVE SET is the most important exercise which has to be implemented with caution ,market intelligence and operating environment of the city. In order to maintain an important position rather respective position it is must to analyze the market economic conditions , travel trends , operating segments and market penetration thresholds.

THINK LONG TERM- it is often seen the hoteliers making mistakes by establishing short term gains or opportunity benefits rather than long term , the situation demands the focus should be on long term plans , may be establishing five year strategic plan which is reviewed every six months. The current or short term marketing exercises, brand building is undertaken according to the reviews of the long term planning.

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